Terms & Conditions


In these terms and conditions;
LED Visage means LED Visage Pty Ltd (ABN 82 149 316 781),
The Customer means the person or entity purchasing the goods and services
The Products means the products to be supplied by the Company to the Customer


These terms and conditions apply to all sales of goods and service by LED Visage.

Any variance to the terms and conditions the Customer has to write in to request for any changes to the terms and conditions and subject to the approval by the LED Visage at LED Visage sole discretion.

For the avoidance of doubt, any variation to the terms and conditions shall not apply unless agreed in writing by LED Visage and the same has been forwarded to the Customer.


Any quotation given by LED Visage to the Customer is merely an invitation to treat and does not form a contractual offer or obligation to sell. The offer commences when the Customer has agreed to the quotation and confirm the order with LED Visage.

All quotations given by LED Visage are automatically withdrawn after Fourteen (14) days from the date of quotation.

Orders are not in binding until accepted in writing by LED Visage. LED Visage reserved the right to accept or reject any order. Once order is accepted, cancellation of the order will not be accepted unless agreed and accepted by LED Visage in writing.

Once order is accepted the Customer is to deposit a sum specified in the final confirmation order (hereinafter referred to as the Deposit) with LED Visage. Save and unless LED Visage received the Deposit, LED Visage shall not be obliged to fill any orders where LED Visage has yet to receive the Deposit.

Delivery times are estimates only LED Visage cannot guarantee delivery times. LED Visage is also not responsible for a breach of its obligation to supply the goods pursuant to an order which is accepted, or for any delay in delivery if the failure to supply or the delay is caused by matters beyond the reasonable control of LED Visage.


LED Visage reserves the right to change prices of the Goods at any time without any notice prior to the acceptance of the offer from Customer by LED Visage

All prices are exclusive of GST unless otherwise stated. The Customer agrees to pay the GST on any taxable supply made by LED Visage to the Customer.

Unless otherwise agreed in writing, all goods and services will be supplied on Cash on Delivery (C.O.D.) basis.

Payments for goods must be made by credit card, electronic funds transfers, or some other prearranged payment method.

Cheque orders must be made out to LED Visage Pty Ltd and crossed. Payment by cheque must be cleared before an order can be released.

If the Customer fails to make payment by due date, LED Visage will be entitled to cancel any unfulfilled order and suspend any further deliveries until all outstanding payments are paid.

If legal action is taken to recover outstanding payments from the Customer, LED Visage reserves the right to charge the Customer all fees incurred in such proceedings.


We warrant that our products will be free from defects in materials and workmanship. We make no other warranty, express or implied, and any implied warranty of merchantability or fitness for a particular purpose which exceeds the foregoing warranty is hereby disclaimed.

In no event shall LED Visage, its subsidiaries or affiliates, or their respective partners, officers, directors, employees, shareholders, representatives or agents (collectively, “LED Visage Partner”) be liable for direct, special, incidental, consequential, punitive, or indirect damages (including but not limited to, loss of data, use or profits), however caused, whether for breach of contract, negligence, or otherwise, and whether or not LED Visage has been advised of the possibility of any such damages. You agree that LED Visage’s maximum liability arising from any product sold by LED Visage shall not exceed the price of such product.

All goods save and except limited-life consumable component subject to normal wear and tear, sold by LED Visage come with a minimum of Twelve (12) months Return to Base (RTB) warranty unless otherwise stated. During the Warranty Period, LED Visage will repair or replace (at LED Visage’s sole discretion) the product or any defective parts.

The warranty does not cover defects or damages caused by or attributable to (a) improper storage or faulty installation and operation; misuse or abuse; accident or neglect, (b) contact with any liquid, (c) use of the product or accessories for commercial purposes, or subjecting the product or accessories to improper or abnormal usage or conditions, or (d) other acts which are not the fault of LED Visage, including matters attributable to a LED Visage Partner.

The warranty period commence on the date of purchase of the product.

Defective product must be returned to LED Visage Pty Ltd and Customer shall bear the cost of shipping off via courier service.

Under any circumstances, LED Visage Pty Ltd is not responsible for any cost incurred on the removal or reinstallation of any product nor for the expense accumulated thereof.

If repair or replacement is not commercially practicable or cannot be timely made, LED Visage may choose to refund to you the purchase price paid for the affected product. Repair or replacement under the terms of this Warranty does not give right to any extension or a new beginning of the period of warranty.

This Warranty is only valid for the original purchaser and will automatically terminate prior to expiration if this product is sold or otherwise transferred to another party.


Goods will be dispatched once payments have cleared. Orders will be delivered to the address specified by the Customer by Australia Post or Star Track Express or any courier services to be determined by LED Visage

LED Visage is not liable for any loss, damage or delay occasioned to the Customer arising from late or non-delivery or late installation of the goods.

LED Visage reserves the right to charge the freight cost to the Customer unless the transport is arrange and paid for by the Customer.


LED Visage may revise and discontinue products at any time without notice to you. LED Visage may substitute product that has the functionality and performance of the product ordered.

Parts used in repairing or servicing a product maybe new, equivalent-to-new or reconditioned.


Goods will not be accepted for return without prior written consent from LED Visage.

LED Visage does not offer refunds on product due to change of mind. We only offer refunds where a product fault is present.

A restocking fee of 15% of will apply for goods return. All returns goods must be in its original condition and include all the original packaging.

The Customer will bear all freight/courier cost incurred in the return of product including warranty repair or replacement of faulty goods without exception.


No order which has been accepted by LED Visage may be cancelled or rescheduled by the Customer except with the agreement in writing of LED Visage and on terms that the Customer shall indemnify LED Visage in full against all loss (including loss of profit), costs (including the cost of all labour and material used), damages, charges and expenses incurred by LED Visage as a result of cancellation or rescheduling. In the case of partial completion of an order LED Visage shall be entitled to a quantum merit in respect of Products delivered without prejudice to any claim or right LED Visage might otherwise make or exercise should non-completion be occasioned by the Customer.

Any deposit paid by the Customer shall be forfeited by LED Visage upon cancellation and LED Visage has the right to further claim all loss, costs, damages, charges and expenses as mentioned herein.

Special/ customise orders or customized orders shall not be cancelled.


Notwithstanding anything to the contrary elsewhere herein, LED Visage shall not be liable for any incidental, special, remote or consequential damages (including but not limited to the loss of revenue or profits) arising from or caused, directly or indirectly by the use of the Products by the Customer, or by the performance or failure of LED Visage to perform under this Contract or by any other act or omission of LED Visage, or by any other cause. In no event will LED Visage’s total liability to Customer for any cause exceed the sum paid to LED Visage by Customer for the Products sold hereunder. LED Visage will not be liable to the Customer or to any other person whomsoever, for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with the Products, other than expressly imposed by statute in terms of which it is not possible to limit or exclude liability.

LED Visage will not accept any claims for costs, charges or expenses incurred by the Customer in relation to replacement or repair of the goods.


In the event that any action is brought by LED Visage to enforce any provision of the contract, LED Visage shall be entitled to recover from the Customer, in addition to the amount of any judgement, its legal fees and other related expenses.

It is to be noted that all Products belongs to LED Visage until full payment has been received by LED Visage with valid receipt issued by the authorised person failing which the all Products purchased ownership remains with LED Visage. In such instance the Customer has provide authorisation to LED Visage to enter the Customer’s premises to recover the Products from the Customer.

Once the Product is delivered to the Customer the risk shall pass on to the Customer.


LED Visage shall not under any circumstances whatsoever be liable for any loss, injury, damage or delay arising out of any cause whatsoever beyond LED Visage’s reasonable control or any malfunctioning of or defect in or failure of any of the Products or any loss of the use of any item of the Products. LED Visage shall not be liable for and the Buyer shall indemnify and hold LED Visage harmless against any claim by or loss or damage to any person or property directly or indirectly caused by the Buyer

Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice.

Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.

Images displayed on this web site should be regarded as illustrative and informational purpose only. The actual products may differ slightly.

Hyperlinks (URL) provided throughout our product pages can only be used as references only. The products we carry are often not identical as the contents contained in the links. If unsure, please contact our sales team.

These terms and conditions shall be governed by and construed in accordance with the laws of the state of Western Australia and shall be subject to non-exclusive jurisdiction of the courts of Western Australia.